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Managing Reseller Accounts in WHM

Managing reseller accounts in WHM (Web Host Manager) involves several key tasks to ensure smooth operation and support for your reseller clients. Here's a general guide on managing reseller accounts in WHM:

  1. Create Reseller Accounts:

    • Log in to WHM with your root credentials.
    • Navigate to "Account Functions" or "Reseller Center."
    • Choose "Create a New Account."
    • Fill in the necessary details, including username, domain, password, and package allocation.
  2. Modify Reseller Privileges:

    • You can adjust the privileges granted to reseller accounts based on their requirements.
    • Navigate to "Reseller Center" or "Edit Reseller Nameservers and Privileges" in WHM.
    • Here, you can modify the resources allocated to the reseller, such as disk space, bandwidth, and the ability to create accounts.
  3. View and Manage Reseller Accounts:

    • You can view a list of existing reseller accounts in WHM.
    • Navigate to "Reseller Center" or "List Accounts."
    • From here, you can suspend, unsuspend, or terminate reseller accounts as needed.
  4. Create Custom Packages:

    • Resellers often offer hosting plans to their clients based on predefined packages.
    • Create custom packages tailored to your resellers' needs, including disk space, bandwidth, email accounts, etc.
    • Navigate to "Packages" in WHM to create and manage packages.
  5. Monitor Resource Usage:

    • Keep an eye on resource usage to ensure fair usage and prevent abuse.
    • Utilize WHM's built-in tools for monitoring resource usage by reseller accounts.
  6. Provide Support:

    • Offer support to your resellers as they manage their client accounts.
    • WHM provides tools for managing and supporting reseller accounts, including suspending or terminating accounts for policy violations.
  7. Stay Updated:

    • Regularly update WHM to ensure you have the latest features and security patches.
    • Stay informed about industry trends and best practices for managing reseller accounts.
  8. Backup Management:

    • Implement a backup strategy to safeguard reseller and client data.
    • Utilize WHM's backup tools to schedule regular backups and restore data when necessary.
  9. Security Measures:

    • Implement security measures to protect reseller accounts from unauthorized access and malicious activities.
    • Encourage the use of strong passwords and consider implementing additional security measures like two-factor authentication.

By following these steps and best practices, you can effectively manage reseller accounts in WHM and provide excellent service to your resellers and their clients.

 
 
 
 
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