Base de Conhecimento

Managing Reseller Accounts in WHM

Managing reseller accounts in WHM (Web Host Manager) involves several key tasks to ensure smooth operation and support for your reseller clients. Here's a general guide on managing reseller accounts in WHM:

  1. Create Reseller Accounts:

    • Log in to WHM with your root credentials.
    • Navigate to "Account Functions" or "Reseller Center."
    • Choose "Create a New Account."
    • Fill in the necessary details, including username, domain, password, and package allocation.
  2. Modify Reseller Privileges:

    • You can adjust the privileges granted to reseller accounts based on their requirements.
    • Navigate to "Reseller Center" or "Edit Reseller Nameservers and Privileges" in WHM.
    • Here, you can modify the resources allocated to the reseller, such as disk space, bandwidth, and the ability to create accounts.
  3. View and Manage Reseller Accounts:

    • You can view a list of existing reseller accounts in WHM.
    • Navigate to "Reseller Center" or "List Accounts."
    • From here, you can suspend, unsuspend, or terminate reseller accounts as needed.
  4. Create Custom Packages:

    • Resellers often offer hosting plans to their clients based on predefined packages.
    • Create custom packages tailored to your resellers' needs, including disk space, bandwidth, email accounts, etc.
    • Navigate to "Packages" in WHM to create and manage packages.
  5. Monitor Resource Usage:

    • Keep an eye on resource usage to ensure fair usage and prevent abuse.
    • Utilize WHM's built-in tools for monitoring resource usage by reseller accounts.
  6. Provide Support:

    • Offer support to your resellers as they manage their client accounts.
    • WHM provides tools for managing and supporting reseller accounts, including suspending or terminating accounts for policy violations.
  7. Stay Updated:

    • Regularly update WHM to ensure you have the latest features and security patches.
    • Stay informed about industry trends and best practices for managing reseller accounts.
  8. Backup Management:

    • Implement a backup strategy to safeguard reseller and client data.
    • Utilize WHM's backup tools to schedule regular backups and restore data when necessary.
  9. Security Measures:

    • Implement security measures to protect reseller accounts from unauthorized access and malicious activities.
    • Encourage the use of strong passwords and consider implementing additional security measures like two-factor authentication.

By following these steps and best practices, you can effectively manage reseller accounts in WHM and provide excellent service to your resellers and their clients.

 
 
 
 
  • 0 Usuários acharam útil
Esta resposta lhe foi útil?