Knowledgebase

Managing Hosting Accounts with WHM

Managing hosting accounts with WHM (Web Host Manager) involves various tasks related to creating, modifying, and overseeing individual cPanel accounts on a server. Here's a breakdown of the key aspects of managing hosting accounts with WHM:

  1. Creating Hosting Accounts:

    • Use WHM to create new cPanel accounts for clients or users.
    • Specify account details such as domain name, username, password, and resource allocation (disk space, bandwidth, etc.).
    • Customize account settings and features based on client requirements.
  2. Managing Account Features:

    • Enable or disable specific features and services for cPanel accounts, such as email, databases, FTP, SSH access, and SSL certificates.
    • Set up additional features like domain aliases, subdomains, addon domains, and parked domains.
  3. Quota and Resource Management:

    • Define resource quotas for individual cPanel accounts, including disk space usage, bandwidth limits, and email account quotas.
    • Monitor resource usage and adjust quotas as needed to ensure fair allocation and prevent abuse.
  4. Security Settings:

    • Implement security measures for cPanel accounts, such as password policies, brute force protection, and account suspensions.
    • Configure SSL/TLS encryption for secure data transmission and enable two-factor authentication for enhanced security.
  5. Account Suspension and Termination:

    • Suspend or terminate cPanel accounts when necessary due to non-payment, policy violations, or other reasons.
    • Define suspension and termination policies and automate the process using WHM's features.
  6. Backup and Restore:

    • Set up automated backups for cPanel accounts to ensure data integrity and disaster recovery.
    • Configure backup retention policies, storage locations, and scheduling options.
    • Perform manual backups and restores for individual accounts as needed.
  7. Migration and Transfer:

    • Facilitate the migration or transfer of cPanel accounts between servers or hosting providers using WHM's transfer tools.
    • Ensure seamless transition and minimal downtime during the migration process.
  8. Reseller Account Management:

    • Manage reseller accounts and their associated cPanel accounts within WHM.
    • Set up reseller packages, pricing, and resource limits.
    • Monitor reseller activity and performance.
  9. DNS and Domain Management:

    • Configure DNS settings and manage domain records for cPanel accounts through WHM.
    • Set up domain aliases, addon domains, subdomains, and parked domains.
    • Troubleshoot DNS issues and ensure domain resolution is working correctly.
  10. Monitoring and Reporting:

    • Monitor account activity, resource usage, and server health using WHM's built-in monitoring tools.
    • Generate reports on account statistics, resource usage, and other metrics for analysis and optimization.

By effectively managing hosting accounts with WHM, server administrators can provide a seamless and reliable hosting experience for clients while ensuring efficient resource utilization and security compliance.

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